All bookings made, whether orally or in writing, are subject to our ‘conditions of booking’ as laid out in these Terms & Conditions. This applies regardless of whether or not these ‘conditions of booking’ have been received or read prior to making the booking.
 
When reserving a caravan holiday home or accommodation, regardless of whether the booking is written or by telephone, we have an obligation to provide the accommodation as specified in our literature or through this website.
 
The hirer has an obligation to abide by our ‘conditions of booking’ which are essential to good management and the enjoyment of others on the Park. Because, occasionally, it may be necessary to cancel a booking through ill health or accident etc., we have arranged our own cancellation plan at no extra cost. This can be summarised as follows.

 

1. Cancellation

If you have to cancel for reasons of death, illness, redundancy or injury to you or any member of your party, or death illness or serious injury of a close relative after you have booked and before the start of your holiday, we will refund / credit your money paid as follows:

a) Provided we receive written notice of your cancellation 14 days or more prior to arrival date, we will refund all monies paid.

b) If we receive written notice of cancellation 13 days or less prior to the arrival date, all monies paid will be refunded less the deposit already paid.

We regret that we cannot give refunds for accident / breakdown on your journey to commence your holiday or for holidays cut short after arrival through accident / illness or any other reason. You are strongly advised to insure against these eventualities. Management’s decision is final.

2. Provisional bookings are held on trust for 7 days only. A provisional booking does not constitute a contract to hold the accommodation.

3. All balances must be received by the due date otherwise the caravan is liable to be re-let with loss of deposit.

4. Short Breaks are available as shown on this website

5. No parties of unaccompanied teenagers will be accepted. On the day of arrival if we consider your party to be a risk then the booking will be cancelled as per clause 1b above.

6. We will endeavour to have your accommodation thoroughly cleaned and ready for your occupation by 3.00 p.m. on arrival date. This time cannot be guaranteed however, if there are extenuating circumstances beyond our control. Accommodation must be vacated by 12.00 p.m. on departure date.

7. There is a strict No Smoking policy in all accommodation. This must be adhered to.

8. There is free parking at owners risk for 1 car at the accommodation unit. All cars to park on surfaced car parking areas or dedicated parking areas, not on the grass. Any extra car/s must be notified in advance as otherwise space may not be available. No lorries, trade vans or trucks permitted except by prior arrangement.

9. The hirer is responsible for the accommodation and its contents during the period of hire. Please report any shortages or breakages on arrival.

10. Pets are allowed but dogs must be kept on a leash at all times on the site.

11. No extra persons allowed above the permitted number of berths in the accommodation. This is required by our insurance providers.

12. We cannot accept any responsibility for loss or damage to private property or accident to any persons, however caused, whilst staying on the park.

13. We cannot accept any responsibility for the breakdown or malfunction of any equipment in any accommodation but will endeavour to repair or replace the equipment as soon as possible.

14. We reserve the right to enter into any accommodation at any reasonable time for the purpose of checking condition, or repairs, or any emergency.

15. We reserve the right to refuse any booking for any reason expressed or otherwise.

16. We reserve the right to evict anyone causing a nuisance or damage, without refund.

17. All persons staying on the park must conduct themselves at all times with due regard to the enjoyment and comfort of others.

18. All incoming tenants are requested to arrive between 3.00 p.m. and 9.00 p.m. Late arrivals must be notified in advance.

19. On vacating, the accommodation must be left clean and tidy.

20. Should we be unable to provide the accommodation requested, we will refund any monies paid for the accommodation in full. This shall be the full limit of our liability. Enforced early departure liability due to storm damage or other factors outwith our control (other than for nuisance or damage) shall be limited to the pro-rata amount for the unused portion of the booking.

21. With constant park improvements, our advertised text may become out of date.